Visa and FWD Vietnam sign a memorandum of understanding to digitize insurance and enhance benefits for Vietnamese customers

09/29/2025

By combining Visa’s advanced payment technology with FWD Vietnam’s innovative life insurance solutions, this partnership opens a new journey of differentiated protection for customers in Vietnam – more flexible, safer, and personalized.

Visa, the world’s leader in digital payments and FWD Vietnam Life Insurance Company Limited (FWD Vietnam), have officially signed a memorandum of understanding, marking a significant step forward in pioneering the use of technology to digitize insurance and deliver tangible value to customers.

By combining Visa’s advanced payment technology with FWD Vietnam’s innovative life insurance solutions, this partnership opens a new journey of differentiated protection for customers in Vietnam – more flexible, safer, and personalized – featuring outstanding solutions such as:

Flexible and smart installment payments: Customers can pay insurance premiums using Visa cards and opt for installment payments via Visa Instalment Solutions. This benefit helps ease financial pressure, facilitates participation in insurance programs, and empowers customers to proactively manage personal spending.
Personalized real-time offers: Through the Visa Offers Platform, customers can access personalized, real-time offers tailored to their needs and habits, enhancing engagement, and creating unique appreciation programs for FWD Vietnam’s loyal customers.
Secure transaction experience: Account Name Inquiry and Credential-on-File technologies ensure accuracy and minimize transaction interruptions via intelligent processing and automatic payment features. Every transaction is rigorously controlled to reduce fraud risks, providing customers with complete peace of mind when making payments.

“At Visa, we are committed to working with partners to advance a safe and connected digital payments ecosystem. By combining Visa’s global payment technologies with FWD’s customer centric insurance solutions, we can expand access to life insurance and enhance the financial well being of communities across Vietnam,” said Ms. Dung Dang, Country Manager of Visa Vietnam and Laos.

Mr. Phuong Tien Minh, CEO of FWD Vietnam, shared: “At FWD Vietnam, insurance is not just about protection but also about bringing peace of mind and comfort to everyday life. Our partnership with Visa is a testament to our commitment to applying advanced technology to create simpler, more convenient, and modern experiences.”

The partnership between FWD Vietnam and Visa represents a new milestone in delivering greater benefits to customers, enriching their experience, and contributing to the growth of digital insurance and cashless payments in Vietnam.

About FWD
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products, and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

FWD Vietnam was established in 2016 and is a member of the FWD Group.

For more information, please visit www.fwd.com.vn.

About Visa
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. We believe that economies that include everyone everywhere, uplift everyone everywhere and see access as foundational to the future of money movement. Learn more at Visa.com.