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Global customer assistance
If you have lost your Visa card, we can help block your account, send a replacement card and provide emergency cash.
Global ATM network
Get cash when you need it. Your Visa Platinum card is accepted at over 1.9 million ATM locations worldwide.
Discover hundreds of deals, discounts and privileges.
Banks which issue Visa Platinum cards may offer additional benefits and privileges with applicable terms and conditions. Visa makes no warranties and guarantees on the terms of service, coverage and applicability of benefits provided by card issuers.
Visa Platinum Concierge
Visa Concierge is a 24/7 digital personal assistant and lifestyle guide, giving you access to extraordinary experiences and exclusive privileges. Curate adventures from the palm of your hand, with the newly upgraded Visa Concierge.
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Visa Platinum Concierge hotline numbers for Vietnam by language are:
121020032 if calling from a Mobifone number
12011169 if calling from a Vinaphone number
12280780 if calling from a Viettel number
Click here to view a full list of all Concierge hotline numbers in PDF format.